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Morocco Insurance Transformation

MOROCCO INSURANCE MARKET

The Platform Built for Morocco's Insurance Realities

From check factories to Mahakim integration, we deliver the only platform purpose-built for Morocco's unique phygital insurance landscape. Proven with major Moroccan carriers. Deployed from our Casablanca office.

Major Moroccan Carriers
Casablanca Delivery Team
Full Arabic/French Support
Manual check processingAutomated check factory
Manual litigation trackingMahakim integration
Manual CID/CICAAutomated workflows

Why Morocco Is Different

Generic platforms fail here. We built for your market from day one.

Industrial Check Processing

Checks remain culturally entrenched payment instruments. Our check factory handles mass scanning, OCR extraction, tracking, unpaid workflows, and compliant archival—turning a manual burden into a streamlined operation.

Phygital Operations

Heavy paper workflows coexist with digital mandates. Our platform bridges both worlds: digitizing paper trails while maintaining full audit compliance for ACAPS and Ministry of Justice requirements.

Auto Claims Complexity

CID/CICA automation, liability schedules, multi-party recovery, recourse workflows. We handle Morocco's intricate motor insurance regulations natively—no customization required.

Legal Case Management

Mahakim integration for Ministry of Justice case tracking. Monitor litigation status, deadlines, and judicial decisions directly from claims workflows. Full audit trail for legal compliance.

Regulatory Environment

ACAPS modernization push, CNDP data protection (Law 09-08), IFRS 17 compliance, risk-based solvency frameworks. Our platform is designed for Morocco's evolving regulatory landscape.

Digital Mandates

E-constat electronic accident reporting, QR-verified digital certificates, electronic signatures. We deliver the digital layer ACAPS expects while respecting operational realities.

Proven in Morocco

Beakwise in Morocco

Not an international vendor adapting to Morocco. A Morocco-ready platform delivered locally.

Featured Case Study

Full Digital Transformation for a Major Moroccan Insurer

We delivered a complete end-to-end digital transformation for one of Morocco's leading insurance carriers—from legacy core replacement to modern digital channels, all modules in production.

All lines of business migrated (motor, fire, health, life)
9 third-party systems integrated (BCMA, BNEJ, Mahakim, CMI)
Full Arabic/French platform with RTL support
14
Months to Full Go-Live
%100
All Modules Delivered
9
Third-Party Integrations
3
Languages Supported

Completed Full Transformation

Successfully delivered end-to-end modernization for a major Moroccan insurer. All modules in production. All stakeholders live.

Casablanca Office

North Africa hub with local delivery teams. We speak your language—French, Arabic, English. We understand your culture, regulations, and market dynamics.

Turn-Key Implementation

Morocco-specific configurations pre-built. BCMA integration, BNEJ workflows, check factory, CID/CICA automation, Mahakim connectors—ready to deploy, not build.

Complete Offering

Core insurance engine + digital layer + partner ecosystem + payments + accounting + AI. One vendor, one platform, one throat to choke.

Modernizing Insurance Operations in Morocco: A Practical Path

Morocco's transformation is not just "going digital." It is building a hybrid-native core that respects how your market actually works—check-heavy payments, partner-dense ecosystems, and ACAPS-driven compliance mandates—while positioning for tomorrow's fully digital channels.

The Check-and-Paper Trap: Why Legacy Systems Collapse Under Scale

Most insurers still run on systems designed when checks were dominant and paper was king. Today, the volume is different—tens of thousands of checks monthly, partner invoices from hundreds of garages, doctors, and lawyers, each requiring tracking, reconciliation, and audit-ready archival.

Add Mahakim litigation workflows, BCMA industry data exchanges, and growing digital mandates like e-Constat, and the result is a patchwork of spreadsheets, manual handoffs, and mounting compliance risk. This is not sustainable for insurers planning to scale or meet ACAPS modernization expectations.

Compliance & Connectivity: The Integration Imperative

ACAPS is not standing still. New solvency frameworks, XBRL reporting, enhanced data protection under CNDP Law 09-08, and electronic reporting mandates are reshaping the regulatory landscape. Insurers must demonstrate not just compliance, but auditability and transparency across every process.

Simultaneously, Morocco's ecosystem demands deep integration: BCMA for industry data sharing, BNEJ for court-appointed experts, Mahakim for litigation tracking, CMI for electronic payments. Each connection point is a potential failure mode for legacy systems—and a source of competitive advantage for modern platforms.

Hybrid-Native Strategy: Bridging Paper and Digital

The path forward is not to abandon proven workflows overnight. It is to build a core that treats paper and digital as equal citizens—digitizing checks through industrial OCR, capturing partner work through mobile portals, generating compliant paper outputs where required, while enabling fully digital journeys for customers who demand them.

Beakwise delivers this hybrid-native architecture: a platform that automates check factories, manages complex partner ecosystems, integrates with every required government and industry system, and provides the digital channels, AI-powered document processing, and analytics that position your company for the next decade.

Nine Modules. One Unified Platform.

Every capability Morocco insurers need—no gaps, no custom development.

FOUNDATION

Core Insurance Operations

Policy administration for all lines (motor, fire, health, life). Product configuration, underwriting rules, reinsurance, insurance accounting with GL journal entries. IFRS 17 compliant. BCMA and BNEJ workflows embedded.

CORE PROCESS

Intelligent Claims Management

End-to-end claims from FNOL to settlement. CID/CICA automation, liability schedules, recovery/recourse, multi-party claims. Expert, doctor, lawyer, garage partner workflows. Full Mahakim integration for litigation tracking.

CUSTOMER EXPERIENCE

Digital Channels & Mobile

Customer self-service portals, agent/broker portals, partner portals. Native mobile apps (iOS/Android) for policyholders with digital ID cards, QR certificate verification, e-payment, claim filing. Full Arabic/French UI.

FINANCIAL OPERATIONS

Payments & Check Factory

Complete payment orchestration: premiums, claims, commissions, refunds. Industrial check processing: mass scanning, OCR, tracking, unpaid workflow, archival. E-payment gateway integration. Automated reconciliation with accounting.

ECOSYSTEM

Partner Network Management

Complete lifecycle for all insurance partners: experts, doctors, lawyers, garages. Work dispatching, communication hub, invoicing, performance tracking. Partner portals with mobile access. Integration with BNEJ expert registry.

AI-POWERED

Intelligent Content Manager

AI-powered document processing trained on Moroccan insurance documents. Classify and extract data from policies, claims forms, medical reports, expert assessments, court documents—in Arabic, French, handwritten. Production-ready AI.

PROCESS AUTOMATION

Customer Journey & Task Manager

Visual workflow designer for all processes: quote-to-bind, claims handling, renewals, endorsements, cancellations. Eliminate bottlenecks and manual handoffs. SLA tracking, escalation rules, audit trails. Morocco-specific workflows pre-configured.

GOVERNANCE

Data Governance & Compliance

CNDP data protection compliance (Law 09-08). Data discovery, classification, encryption, access controls. Automated GDPR-style workflows: consent management, data subject rights, breach notification. Full audit trails for ACAPS inspections.

INTELLIGENCE

High-Performance Analytics

Real-time dashboards and BI. Underwriting profitability, claims leakage detection, fraud patterns, customer segmentation, agent performance, reserve adequacy. Predictive models for loss ratios, renewal probability, fraud risk.

Morocco-Specific

Why Generic Platforms Fail in Morocco

These capabilities are impossible to retrofit. We built them from the start.

Check Factory

The Challenge

Checks are culturally entrenched. Manual processing overwhelms operations.

Our Solution

Industrial check processing: scan 10,000+ checks/day, extract via OCR, track lifecycle, manage unpaid workflow, archive with audit compliance. Integrated with payment reconciliation.

CID/CICA Automation

The Challenge

Auto claims require multi-party liability calculations and recovery workflows.

Our Solution

Automated CID processing, CICA convention rules embedded, liability schedules, recovery workflows, recourse management. No manual intervention for standard cases.

Mahakim Integration

The Challenge

Litigation tracking is manual. Legal deadlines are missed. Audit trails are incomplete.

Our Solution

Direct integration with Ministry of Justice Mahakim platform. Real-time case status, automatic deadline tracking, document retrieval, judicial decision capture. Full audit trail.

E-Constat & Digital Certificates

The Challenge

ACAPS mandates electronic accident reporting and digital certificates.

Our Solution

Native e-constat capture via mobile app. QR-verified digital insurance certificates. Electronic signatures. API connectivity with ACAPS digital infrastructure.

BCMA & BNEJ Workflows

The Challenge

Industry-wide data exchange and expert registry integration are mandatory.

Our Solution

Pre-built BCMA (Bureau Central Marocain d'Assurances) connectors. BNEJ (Bureau National des Experts Judiciaires) expert registry integration. Automatic data synchronization.

Morocco GL Accounting

The Challenge

Insurance accounting requires Morocco-specific chart of accounts and journal entries.

Our Solution

Pre-configured Morocco insurance chart of accounts. Automated GL journal entry generation for premiums, claims, commissions, reserves. IFRS 17 compliant. Integration-ready for ERP systems.

True Multilingual

The Challenge

Most platforms have English UI with poor Arabic/French translations.

Our Solution

Native Arabic, French, English UI. Right-to-left (RTL) support. All documents, reports, communications in user's language. No translation gaps.

Phygital Operations

The Challenge

Digital mandates clash with paper-heavy operational reality.

Our Solution

Hybrid workflows: digitize paper via AI OCR, maintain paper audit trails, generate digital outputs. Compliance with both traditional and modern regulatory requirements.

AI-Powered

Production-Ready AI Trained on Moroccan Insurance

Not generic AI models. Trained on your market's documents, regulations, and language.

Real Example: Court Convocation Processing

When a Mahakim court convocation arrives, our AI instantly classifies, extracts key data, and routes to the right handler—no manual triage needed.

Court Email Arrives
AI Classifies & Extracts
Handler Notified

Processing time reduced from hours to seconds. Zero missed deadlines.

Document Intelligence

Trained on thousands of Moroccan insurance documents: policies, claims forms, medical reports, expert assessments, court documents. Handles Arabic, French, handwritten text. Achieves 95%+ extraction accuracy.

Claims Automation

AI-powered FNOL intake, damage assessment from photos, fraud detection, reserve estimation. Straight-through processing for routine claims. Human-in-the-loop for complex cases.

Underwriting Assistance

Risk assessment based on historical loss data. Automated quote generation. Pricing optimization by region, vehicle type, driver profile. Reduce underwriting cycle from days to minutes.

Fraud Detection

Pattern recognition across claims, policies, providers. Detects staged accidents, inflated invoices, duplicate claims. Morocco-specific fraud patterns embedded from local data.

+95%
Document Extraction Accuracy
<3s
Average Processing Time
70%
Manual Work Reduction
Schedule Today

Ready to Transform Your Morocco Insurance Operations?

Connect with our Casablanca team for a personalized consultation on your digital transformation journey.

  • Free Technical Consultation

    45-minute deep-dive with our solution architects who understand Morocco's insurance landscape

  • Live Platform Demonstration

    See Morocco-specific features in action: check factory, Mahakim integration, CID/CICA automation

  • Custom Implementation Roadmap

    Detailed proposal with Morocco compliance milestones, timelines, and ROI projections

Response within 24 hours
Confidential & No-obligation

20+

Morocco Insurers

500K+

Claims Processed/Year

Casablanca

Local Office & Team

"The only platform that truly understands Morocco's insurance market complexities."

Frequently Asked Questions

Morocco Insurance Glossary

ACAPS

Autorité de Contrôle des Assurances et de la Prévoyance Sociale. Morocco's insurance regulatory authority. Oversees licensing, solvency, market conduct, and modernization initiatives.

CNDP

Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel. Morocco's data protection authority. Enforces Law 09-08 (data protection law). Equivalent to GDPR in scope.

BCMA

Bureau Central Marocain d'Assurances. Industry data exchange bureau. Facilitates information sharing between insurers for motor insurance (vehicle history, claims history, fraud detection).

BNEJ

Bureau National des Experts Judiciaires. National registry of court-appointed experts. Insurers must use BNEJ-registered experts for claims assessments in litigation cases.

Mahakim

Ministry of Justice digital platform for case management. Provides real-time access to court case status, documents, hearings, and judicial decisions. Integration required for litigation tracking.

CID

Constat International d'Accident. Standardized accident report form used across Morocco (and Europe). Captures accident details, party information, damage description. Basis for liability determination.

CICA

Convention d'Indemnisation et de Recours Conventionnels Automobile. Industry convention that automates claims handling and recovery between insurers based on pre-agreed liability rules. Reduces litigation.

E-Constat

Electronic accident reporting. ACAPS initiative to digitize CID process. Captured via mobile app, transmitted directly to insurers and BCMA. Reduces fraud, accelerates claims.

IFRS 17

International Financial Reporting Standard 17. New global accounting standard for insurance contracts. Morocco insurers transitioning to IFRS 17 compliance. Requires significant system changes.

Law 09-08

Morocco's data protection law (Loi 09-08 relative à la protection des personnes physiques à l'égard du traitement des données à caractère personnel). Similar to GDPR. Enforced by CNDP.

Ready to Transform Your Operations?

Join Morocco's leading insurers who chose the platform built for this market.

Schedule a consultation with our Casablanca team. We'll map your transformation roadmap with Morocco-specific implementation timelines, regulatory compliance milestones, and ROI projections based on local benchmarks.

Casablanca Office
Arabic • French • English
ACAPS & CNDP Compliant